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GDPR Compliance Statement

Last updated: July 6, 2026

Our Commitment to GDPR

chiovponza is committed to compliance with the General Data Protection Regulation and protecting the privacy rights of individuals whose personal data we process. This statement explains how we fulfill our obligations under GDPR.

Data Controller

chiovponza acts as the data controller for personal information collected through our website and service operations. Our contact details are:

Email: [email protected]
Address: 142 Cromwell Road, Kensington, London SW7 4EF, United Kingdom

Lawful Basis for Processing

We process personal data based on the following lawful grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: Processing necessary to fulfill rental agreements and provide requested services
  • Legal Obligation: Processing required to comply with legal and regulatory requirements
  • Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights and freedoms

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data along with information about how it is processed.

Right to Rectification

You may request correction of inaccurate personal data and completion of incomplete personal data we hold about you.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You may request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. Should this change, you will be informed of your right not to be subject to such decisions.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months for complex requests. We will inform you of any such extension.

We may require verification of your identity before processing requests to protect your personal data from unauthorized access.

Data Protection Measures

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, destruction, or alteration. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection principles
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also notify affected individuals without undue delay.

International Data Transfers

We primarily process personal data within the United Kingdom and European Economic Area. Should we transfer data internationally, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Specific retention periods vary depending on the type of data and purpose of processing.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. The date at the top indicates when this statement was last revised.

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